Outbound Sales Representative

Job title: Outbound Sales Representative
Work Location: UltraLag, Lagunilla, Heredia
Experience: Yes, Sales experience.
Education Qualification: Any Diploma
No of openings : 20 

Summary:

We’re looking for a motivated, execution-focused Sales Representative to drive adoption of Client’s restaurant inventory solution – the Supply Club. This role is responsible for sourcing, pitching, and converting Mx to purchase inventory through our platform, ensuring they understand the value, ease, and operational impact of consolidating inventory purchasing with our platform. Tactically, you will be focused on getting restaurants to sign up for a consumer subscription product which provides them with discounted delivery on their inventory. This is a high volume outbound account executive position, you should expect to dial 50+ customers a day.

Roles and Responsibilities:

High-Volume Outbound Sales

• Execute heavy outbound phone outreach daily to drive store closed-won performance
• Manage a large call volume while maintaining high-quality, consultative conversations
• Own weekly quotas across multiple growth products
• Prospect and find decision makers when contact information is unavailable
• Effectively build and manage a pipeline of opportunity including a strong follow up cadence

Prospecting & Pipeline Development

• Build and manage a high-quality pipeline of target Mx through outbound calling, email sequences, and localized prospecting (where applicable).
• Identify high-potential accounts using internal lead lists, data signals, and category insights.
• Maintain accurate call logs, lead and opportunity tracking across all sales systems.

Selling & Conversion

• Conduct outreach to engage decision-makers and complete full-cycle selling—from introduction to activation.
• Deliver clear value-based pitches tailored to each Mx’s operational needs (pricing transparency, delivery reliability, SKU availability, etc.).
• Own objection handling, solution positioning, and activation enrollment for each Mx.
• Drive weekly conversion goals, including CW performance, activation rates, and order consistency.

Account Enablement & Support

• Guide new Mx through onboarding steps: promotions, credits, DashPass applicability, and ordering workflows.
• Ensure Mx understand how to navigate the platform, order inventory, and optimize savings.
• Surface account issues, ordering challenges, or logistic blockers to internal teams and follow through until resolved.

Required Skills:

• Proficient speaking English to US based customers.
• Prior outbound sales experience, especially phone-heavy environments with weekly quotas.
• 2+ years of experience in inside sales or field sales—especially phone-heavy environments with weekly quotas.
• Strong communication skills and comfort selling to busy decision-makers.
• Ability to manage a large outbound volume while maintaining high-quality conversations.
• Data-driven mindset with a willingness to learn, iterate, and adopt new playbooks.
• High resilience, adaptability, and bias toward action in a fast-moving environment.
• Experience using Salesforce or similar CRM platforms
• Proficiency in Google Sheets or Microsoft Excel

Desired Skills:

• Previous experience in Delivery Apps Support.
• Salesforce knowledge.
• Experience selling multi-product or solution-based offerings
• Comfort working in fast-paced, performance-driven environments
• Strong objection handling and closing skills
• Experience using outbound sales tools (e.g., Dialpad, Outreach)
• High school diploma or equivalent