Latest Job Openings India
Technical support Trainee
Job Responsibilities:
- Deliver high quality customer support via phone,email, chat and social media
- Assist customers in resolving technical issues
- Deliver First Call Resolution (FCR) by resolvingcustomer issues during the first contact
- Maintain high customer satisfaction rate
- Assist customers with RMA activities.
- Hindi speaking is Must.
Qualification:
· Graduate
DESIRED PROFILE:
Excellent communication skills in Hindi (mandatory) and English.
- Should have basic knowledge on Operating System (Windows & Mac)
- Should have basic knowledge on Mobile & Tablet Storage
- Basic knowledge on Wireless Networking and Troubleshooting Networkrelated issues
- ExceptionalProbing Skills GoodComprehension, Listening and Communication skills
Diversity, Equality &Inclusion:
· Movate is an equalopportunity employer. All qualified applicants will receive consideration foremployment without regard to sex, gender identity, sexual orientation, race,color, religion, national origin, disability, protected Veteran status, age, orany other characteristic protected by law.
· Please note that we are apurely merit-based employer and have not authorized any agency or individual tocollect money or request a security deposit to receive a job offer at CSS Corp
· We don’t send job offersfrom email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc.
· We never request for feesfor any purpose during or after the hiring process.