Movate’s “From Sandbox to Scale” guides COOs in scaling AI agents, shifting from POCs to systems enhancing operations, engineering, and CX.
It debunks myths (e.g., agents augment, not replace humans), tackles barriers like data silos, and offers seven pillars: process optimization, digital ops, collaboration, risk management, cost efficiency, service delivery, and change management.
The Movate AI Framework includes Copilots, Assists, and an Agentic Core for scalable, compliant AI integration.
Outcomes include 40-60% faster resolutions, reduced MTTR, higher CSAT, cost savings, and agile growth, with COOs embedding AI for sustainable transformation.