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Movate Corporate Brochure

Movate Corporate Brochure

Our Purpose

To help businesses on their quest for greatness, get there faster with human ingenuity and technology.

About Movate

Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700+ full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range

Movate At A Glance

  • Founded: 1996
  • Employees: 11,700+
  • Headquartered: Dallas, TX
  • Delivery Locations: 20
  • Languages Supported: 25 (Traditional Model)
  • Industry Presence: Telecom, Media and Technology (TMT), Retail and CPG, Automotive, BFSI, Healthcare, Education

Our Services

Digital Customer Experience

  • Customer service & satisfaction
  • Consumer technical support
  • Gig peer experts for consumer
  • Revenue generation
  • Customer retention
  • CX transformation as a service

Enterprise Product Services

  • Revenue acceleration services
  • Multi-tier technical support
  • Gig peer experts for enterprise
  • Customer success
  • Enterprise customer support
  • Professional services

Digital Infrastructure Services

  • Hybrid cloud management
  • Telecom & enterprise networking
  • Cloud enablement services
  • Cybersecurity services
  • Digital workplace services

Digital Engineering and Insights

  • App development and maintenance
  • Data analytics and AI
  • Digital assurance and testing
  • Smart automation services
  • Gig peer experts for intelligence
  • Geospatial & locational intelligence

Digital Platforms From Movate Innovation Labs

  • Movate Edison: CX Transformation platform for B2B and B2C customer journeys
  • Movate OnDemand: Gig peer expert ecosystem for next-gen CX, backed by full-time experts
  • Movate Contelli: Cognitive IT managed infrastructure automation platform
  • Movate Insights: Advanced analytics and insights platform for business transformation

Our Differentiators

  • Agile and Resilient – The first company to move to a  100% WFH model during the pandemic with zero impact to client business SLAs
  • Right-sized Partner – Small enough to care, large enough to scale
  • @Anywhere Workforce – Hybrid workforce models for evolving needs
  • Outcome Obsessed – Skin-in-the-game approach with innovative business models
  • Innovating for Innovators – Innovating for the biggest names in Silicon Valley
  • Technology DNA – 300+ tech brands supported over the years

Global Clients

  • 6 of the top 10 networking companies
  • World’s most used search engine company
  • World’s most valuable technology company
  • World’s most popular ride hailing startup
  • 2 of the top 5 retail companies
  • 20% of revenue from cybersecurity companies

Global Industry Awards

CSS Corp recognized as “Most Admired IT Company of the Year” at the Golden Globe Tigers Awards 2022
-June 2022

CSS Corp has won a Platinum award in the “Best Workplace of the Year” category at the 2022 TITAN Business Awards
-May 2022

CSS Corp won Gold Stevie for “Best Management Team in IT Services” at the American Business Awards 2022
-May 2022

CSS Corp won the Gold Stevie for “Contact Center or Customer Service Outsourcing Provider of the Year 2022” at the Stevie awards for Sales and Customer Service
-March 2022

Platinum winners in “Best Innovation in Customer Service” category at the 2021 TITAN Business Awards
-November 2021

Recognized as the “Best Outsourcing Provider of the Year 2021” by ICMI
-September 2021

Won the Gold 2021 Stevie Award for “Company of the Year-Computer Services” at the 19th Annual American Business Awards
-May 2021

Won the “2021 BIG Innovation Award” presented by the Business Intelligence Group for its “Contelli” platform
-January 2021

Global Analyst Recognitions

“Leader” in ISG Provider Lens report on Contact Center Customer Experience Services for AI & Analytics and Social Media CX

“Leader” in NelsonHall NEAT report on CX Operations Transformation for Overall Services

“Leader” in NelsonHall’s NEAT report on Cognitive and self-healing IT infrastructure Management for Server Centric Services

Leader” in ISG Provider Lens report on Future of Work-Managed Workplace Services End User technology

Global #6 in HFS Top 10 report on Digital Associates Services

“Major Contender” in Everest Group PEAK Matrix report on Cloud Native Application Development Services

“Major Contender” in Everest Group PEAK Matrix report on Cloud Services, North America

“Challenger” in Forrester Wave report on Modern Application Development Services

Global Footprint

  • NEW JERSEY, NJ: Sales & Client Support
  • SAN JOSE, CA: Sales & Client Support
  • DRAPER, UT, USA: Delivery Center
  • AUSTIN, TX, USA: Delivery Center
  • DALLAS, TX, USA: Sales & Client Support
  • COSTA RICA (3): Delivery Centers
  • COLOMBIA: Delivery Center
  • LONDON, U.K.: Regional Office
  • WROCLAW, POLAND: Delivery Center
  • ROMANIA: Delivery Center
  • HYDERABAD, INDIA: Delivery Center
  • MAURITIUS: Delivery Cente
  • BANGALORE, (2) INDIA: Delivery Centers
  • CHENNAI (3), INDIA: Delivery Centers
  • DALIAN, CHINA: Delivery Center
  • MANILA, PHILIPPINES (3): Delivery Centers