At #CCW2026, Movate is showcasing its expertise in AI-led operations, digital engineering, and customer experience transformation. Visitors to Booth 1328 can explore how enterprises are using innovation, data, and technology to improve customer engagement, enhance service delivery, and build resilient customer experience models.
Taking place from June 22–25, 2026, at Caesars Forum, Las Vegas, CCW brings together thousands of CX leaders, contact center professionals, technology innovators, and business decision-makers to explore the trends, technologies, and strategies shaping the future of customer experience.
The pressure on CX leaders is undeniable; AI isn’t delivering promised ROI because it’s layered onto legacy workflows, not embedded into redesigned ones. Data remains siloed, governance is missing, and pilots stall without enterprise ownership. As CX becomes an IT mandate, the gap between running a pilot and running CX transformation on AI is where Movate operates.
Visit Movate’s experts
With organizations under increasing pressure to improve service quality while controlling operational costs, the conversation has shifted beyond technology implementation. Today, business leaders are seeking practical ways to combine innovation, data, and human expertise to create meaningful customer interactions.
CCW Las Vegas provides a unique opportunity to learn from industry peers, discover emerging technologies, and explore strategies that deliver lasting impact.
Applied AI for compounding CX outcomes
Outcomes’ are the undeniable clarion call of today’s C-Suite. Contact center leaders are under relentless pressure to move faster, reduce costs, and deliver experiences that truly resonate with customers. Movate’s Applied AI is the differentiator that bridges the gap between enterprise AI ambition and real, measurable performance on the ground.
In an Applied AI ecosystem, specialized AI agents work seamlessly across every phase of the customer journey by augmenting human expertise, unifying customer intelligence, and enabling smarter decisioning at every touchpoint.
The compounding effect? When AI, humans, and systems are orchestrated into one intelligent fabric, outcomes don’t just improve, but multiply.
Powered by Mova iO, Movate’s Applied AI is embedded, scaled, and compounded across workflows, delivering 70%+ autonomous resolution, 40% cost-to-serve reduction, and 38% volume deflection for global enterprises; measurable outcomes, not promises. Move from AI pilots toward compounding CX outcomes.
A case in point
Movate helped transform field operations via Agentic AI for a heating & cooling systems manufacturer. This involves:
Autonomous Self-Service | AI Visual Diagnostics | Agent Assist | Predictive Dispatch | Knowledge Engineering
· 25–30% query containment via digital self-service.
· 20–25% agent productivity improvement and 30% faster onboarding.
· 20–25% reduction in repeat visits using predictive dispatch.
Talk to us to know more about the details on Mova iO, the Applied AI ecosystem and other success stories.
#CCW2026: Meet us at Booth 1328
Whether you are exploring AI adoption, reimagining customer journeys, modernizing contact center operations, or looking to create more impactful customer experiences, Team Movate would love to connect.
We look forward to seeing you there!
FAQ
CCW Las Vegas 2026 takes place from June 22 to 25, 2026, at Caesars Forum, Las Vegas.
Attendees can meet Team Movate at Booth 1328.
Movate is spotlighting AI led operations, digital engineering, and customer experience transformation.
AI can support faster resolution, better agent guidance, stronger personalization, and more connected customer journeys.
CX, customer contact, operations, digital transformation, and technology leaders exploring AI led service models should stop by.
References
Customer Contact Week. (2026). CCW Las Vegas. https://www.customercontactweek.com/ccw-lasvegas/
Movate. (2026). Movate’s LinkedIn post on CCW Las Vegas 2026. https://www.linkedin.com/posts/movate_ccw2026-customerexperience-cx-activity-7462845813380100098-2CdR
Movate. (n.d.). Digital customer experience services. https://www.movate.com/services/digital-customer-experience-services/