Scale Agentic AI with an Industry-Recognized Disruptor

Movate Recognized as a Horizon 1 Disruptor in the HFS Horizons: Agentic Services, 2026 Report
- Understand how agentic AI is transforming enterprise operations—from task automation to autonomous, goal-driven workflows.
- Explore how enterprises are leveraging agentic AI for productivity gains, faster decision-making, and cost optimization.
- Discover the shift toward Services-as-Software, where AI-led orchestration reduces reliance on traditional labor models.
- Learn what sets Movate apart as a Horizon 1 Disruptor, delivering CX-first agentic services across customer operations, engineering, and analytics.
What you’ll learn in this report

David Cushman
Executive Research Leader at HFS Research
“Movate stands out for its CX-led agentic strategy, leveraging its strengths across customer operations, engineering, and analytics to operationalize intelligent workflows that enhance customer engagement, optimize service delivery, and drive scalable efficiency gains.”

Why work with Movate
- CX-first agentic strategy: Movate delivers agentic AI across customer operations, engineering, and analytics – improving service quality and accelerating insight-to-action across enterprise workflows.
- Context-driven intelligence with responsible AI: Built on AI data readiness, FAIR principles, and Mindful AI guardrails, Movate enables trusted, scalable, and auditable agentic deployments.
- Platform-led and repeatable offerings: Solutions such as OnDemand (CX outcomes platform), Quality Soundboard (AI-led QA/QC), and Agentic App Engineering Accelerators drive consistent, scalable impact across CX, ITSM, and SDLC.
- Growing scale and ecosystem strength: Backed by 220+ agentic AI specialists, AI innovation labs, and a strong partner ecosystem across hyperscalers and enterprise platforms.
Register here to download the report
