Archives: resources

  • Movate Corporate Brochure

    Movate Corporate Brochure

    Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. The company has been recognized as one of the most awarded and analyst-accredited companies in its revenue range. Movate helps ambitious, growth-oriented companies across industries stay ahead

  • Movate Corporate Flyer

    Movate Corporate Flyer

    Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. The company has been recognized as one of the most awarded and analyst-accredited companies in its revenue range. Movate helps ambitious, growth-oriented companies across industries stay ahead

  • Movate Corporate Factsheet 2025

    Movate Corporate Factsheet 2025

    Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. The company has been recognized as one of the most awarded and analyst-accredited companies in its revenue range.   Movate helps ambitious, growth-oriented companies across industries stay

  • Simplifying IT infrastructure and cloud adoption for the world’s leading tire manufacturer using the AWS solution suite

    Simplifying IT infrastructure and cloud adoption for the world’s leading tire manufacturer using the AWS solution suite

     Client Profile The client is a global tire giant with four retail brands and 2,200 stores. They produce tire and rubber products for consumers and commercial clients and have a presence in over 150 countries. Client Challenge The client’s business strategy is built around being lean in the short-term and strategic in the mid-term. It

  • Movate Corporate Video 2024

    Movate Corporate Video 2024

  • The Power of AI-Driven Consultative Approaches

    The Power of AI-Driven Consultative Approaches

    Every customer touchpoint represents a valuable sales opportunity. To maximize this potential, you must meticulously design every touchpoint and every engagement to be seamless and perfect. With the explosion of digital channels, streamlining experiences and understanding customer intent has become increasingly intricate. Fortunately, the rise of artificial intelligence (AI) is revolutionizing sales with game-changing insights-driven

  • Addressing The Telco CX Challenge With AI

    Addressing The Telco CX Challenge With AI

    The telecom industry is extremely competitive. Telecoms have faced more and more challenges as the decline of landlines and growth of over-the-top services has left them struggling to differentiate their services. Customer Experience (CX) is now one of the most important drivers of customer loyalty and this is becoming critical for telcos as the typical

  • Supporting Fintech Growth Requires A Modern Approach to CX

    Supporting Fintech Growth Requires A Modern Approach to CX

    The finance industry has come a long way since the retail bank on “Main Street” was where customers experienced most of their major financial transactions. Financial technology – better known as fintech – has created an environment where innovative technology and software has been applied to financial services. This ranges from complete retail and business

  • On Demand Teams Can Totally Transform Retail CX

    On Demand Teams Can Totally Transform Retail CX

    Retail is a complex business. There are many different types of retail business and the entire marketplace has been reshaped by the growth of e-commerce over the past couple of decades. E-commerce in the US alone grew by 7.6% last year and now represents almost a quarter of all retail sales. This is why retail

  • 11% Boost in Sales Conversion with Gen AI-Powered Transformation

    11% Boost in Sales Conversion with Gen AI-Powered Transformation

    About the client The client is a leading satellite radio and music streaming provider with over 35 million active subscribers. Movate has been a strategic partner for 14+ years managing support across customer journey including pre-sales, sales, and post-sales covering product inquiries, subscriptions/accounts, billing & discounts, and support. The client was looking to improve efficiency,