Latest Job Openings India
Soft Skill Audit & Language Coach
Jobtitle: Soft Skill Quality Audit and Language Coach
WorkLocation: Ambit- Ambattur & Shriram Gateway- Perungulathur
Noof Positions: 8
Expectations:
ยท Experience in Coaching/Training Delivery
ยท Should be open to work in any shift.
ยท Enjoy challenging and diverse workassignments in a fast-paced environment.
Rolesand Responsibilities:
ยท Monitor calls and emails on communicationand soft skills per sampling plans.
ยท Monitor and coach agents on grammar,pronunciation, syllable stress and other aspects of the English language,culture, etc.
RequiredSkills:
ยท Excellent Communication Skills (Written& Verbal)
ยท Strong knowledge of customer care processesand techniques
ยท Call quality/ transactional monitoringexperience