Author: Movate Admin
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In Focus: Movate at Chennai, India
India’s rich multi-lingual diversity and strong government support, vast number of graduating students and skilled workforce are hallmarks of an outsourcing hotspot that’s setting a new benchmark. Established in 1996 and headquartered in Plano, Texas, Movate has over 60% of its workforce based in India. To say it in local dialect: “Vanakkam Chennai!”—Movate’s largest support
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Movate AI: Unlock the full potential of AI and maximize ROI
Movate is thrilled to unveil Movate AI—A holistic AI-powered suite that brings together a revolutionary AI framework called Movate Athena, an impactful industry and business solution and award-winning platform to accelerate enterprise transformation. Movate Athena—the next-gen composable AI and data framework for enterprise reinvention at scale orchestrates AI technology ecosystems at organizations to simplify their
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Data’s fundamental and pivotal role in unlocking GenAI’s potential
As enterprise GenAI developments continue and are poised to go ever further mainstream with the passage of time, this AI advancement touts of its human touch in interactions, high degree of accuracy and remarkable consistency in handling data. GenAI has risen to be as a transformational force in the enterprise as it makes headway across
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Phygital CX: An imperative for the store of the future
Physical in-store shopping and digital experiences drive the retail landscape’s transformation. The term “Phygital,” coined to describe the blending of physical and digital touchpoints, is no longer a fancy word but a business imperative for CX leaders. While some have jumped on this bandwagon, other retailers must embrace this reality as consumers increasingly expect personalized,
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Tuesdays with Trailblazers ft. Syriac Joswin, SVP & Markets Head, Movate
Media: TechEdge.AISpokesperson: Syriac Joswin In our latest podcast with Syriac Joshwin, SVP & Market Heads, Movate he talks about Innovation culture that embraces change, digital transformation, and how AI is transforming industries. As a visionary leader with over two decades of global experience in the technology and media industries, Syriac specializes in driving transformative growth
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ESG Report: April 2023 to March 2024
We’re back with the release of the new and revised edition of the Environmental, Social, and Governance (ESG) report for the fiscal period April 2023 to March 2024. This period has witnessed Movate’s collective progress toward fostering a sustainable future through various initiatives detailed in the report. Movate as a responsible corporate citizen embraces the
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The strategic role of data in unleashing GenAI’s potential
Generative AI needs no introduction as it continues to make waves everywhere. Boasting human-like conversational ability, remarkable precision, and unwavering consistency, GenAI has emerged as a transformative force, revolutionising various industries. Its impact is particularly pronounced in customer service and support, where applications range from fundamental chatbots to cutting-edge technologies. It also holds promise in
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Data Cloud: Move from data silos to a unified customer view for superior CX
In today’s data-driven world, businesses are drowning in information silos. Fragmented customer data hinders a holistic view, crippling organizations’ ability to personalize experiences, optimize marketing campaigns, and, ultimately, drive growth. Make smarter decisions driven by data as Salesforce Data Cloud revolutionizes how organizations manage, analyze, and utilize data to drive business success. What is Salesforce
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A container-first cloud modernization approach for enhanced scalability and efficiency
Enterprises are under pressure to revamp their IT systems and curtail operational costs. Traditional virtual machine-based architectures have limitations and pose a challenge to the digital IT ecosystems, especially in the context of microservices. While Virtual Machines (VMs) have been a significant part of IT infrastructure for years, their overhead costs and lack of agility
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The impact of GenAI-driven CRMs: Boosting sales via personalization
The infusion of Generative AI in CRM systems is emerging as a transformative trend, according to Gartner report, with over 80% of customers seeking to invest in CRMs are keen on complex AI/ML capabilities. As traditional or conventional approaches to sales take the back seat the demand for personalized customer engagement intensifies. With an increasing