Chief Business Officer – Digital CX
Arshad Mumtaz
About Arshad Mumtaz
Arshad Mumtaz is a dynamic, results-oriented leader who transforms organizations through a strategy-led approach backed by strong execution.
He leads Movate’s global Digital CX business, driving revenue acceleration, client relationships, and operational excellence across markets.
Over 25 years, Arshad has built a track record across startups, turnarounds, and high-growth organizations, navigating four startup growth waves alongside senior roles at established industry giants.
A Six Sigma and COPC-certified CX expert, he has led high-impact teams across Telecom, FinTech, Aviation, and Travel & Hospitality, with broader experience spanning BFSI, FMCG, Retail, and E-Commerce.
A relentless change driver, Arshad believes sustainable growth comes from pairing operational excellence with a culture of trust, accountability, and purpose, building organizations designed to expand people, not exhaust them.
Outside of work, he’s usually on the golf course or with family.