Movate is delighted to announce its participation as a Silver Sponsor at TSIA World Envision 2025 at the ARIA Resort & Casino in Las Vegas from October 20–22, 2025. The event’s theme: “AI: The end or ERA of services?” will showcase how to win in the AI era by transforming services to business models.
Engage with Movate (sponsored exhibitor booth #400) and get a firsthand peek into the new era of technology and services; our thought leaders will showcase transformation stories in AI-driven technology and services industry. Also look forward to the special session slot with Reef.ai.
Why TSIA World Envision 2025 Matters
TSIA Envision 2025 brings together executives, innovators, and thought leaders from across the technology services ecosystem. The three-day event in Las Vegas is curated to explore the future of technology services, with a strong focus on AI as a true business enabler, profitable growth strategies, and reimagining customer experiences.
Martin Dove, Chief Revenue Officer, TSIA will set the stage and J.B. Wood, President and CEO of TSIA, will kick off TSIA World ENVISION with an inspiring outlook on the future of the technology and services industry.
The agenda highlights strategy sessions, roundtables, and networking opportunities. Key topics include:
- AI-powered growth models for scaling operations and delivering sustainable revenue.
- Customer success and renewals as the foundation for long-term enterprise value.
- Service innovation and monetization strategies for SaaS and enterprise technology providers.
- Executive roundtables offering peer-to-peer knowledge sharing.
- Networking sessions and expo hours, where attendees can connect with partners like Movate to explore cutting-edge solutions.
According to TSIA, the industry is shifting towards packaged AI solutions, with projections indicating that 80% of customer spending will be on these offerings by 2028.
A few of the other interesting themes and sessions outlined in the agenda:
| Achieving Omnichannel Excellence in B2B Support: Understanding Customer Preferences. | Move beyond traditional pricing models: Value/outcome-based approaches. | Human talent + agentic automation. |
| Data- & model-driven customer engagement. | AI-led retention engine AI agents at every touchpoint. | AI adoption in customer support. |
| AI-powered complex support automation. | Future proofing retention & engagement strategies with AI. | |
| Autonomous machine-customers. | Scaling GenAI across global support operations. | |
| Reduce churn & maximize CLV. | ||
Movate’s AI-Powered Breakthroughs
At booth #400, Movate will highlight how it helps enterprises scale confidently from AI-powered support to AI-led breakthroughs. These offerings include:
- Movate’s Enterprise CX transformation
- Customer acquisition and lead qualification
- Professional services plust technology empowerment
- Multi-tiered technical support
- Movate SalesEdge™ for sales acceleration
- Driving customer success and renewals
Visitors will get an inside peek at the end-to-end core offerings spanning the full customer lifecycle in an AI-centric landscape.
Spotlight: Movate & Reef.ai Speaking Session
One of the spotlight sessions of this 2025’s event is Movate’s joint speaking slot with reef.ai on the topic: “Predict Customer Behavior with AI to Drive Adoption: The Next ERA of Tech Services.”
AI isn’t replacing services, it’s supercharging them. This session will showcase how Movate SalesEdge (MSE) services join forces with Reef.ai’s predictive scoring system to reinvent customer experience.
Participants can expect to take away the following:
- How predictive AI changes the economics of customer adoption and retention.
- Combining tech services with AI insights creates a new standard for customer engagement.
- A practical playbook for embedding predictive intelligence into service and success strategies.
Movate experts will dive into how the competitive edge is gained by predicting customer behavior and acting on it even before the need arises.
See you at #ENVISION2025
#TSIAWorldENVISION is more than a conference—it’s where the future of technology services takes shape.
Visit us at ARIA Resort & Casino in Las Vegas to discover how Movate is redefining enterprise technology services: from AI-powered support to AI-led breakthroughs.
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