Author: Movate Admin

We’re delighted to announce that Movate has officially secured rank #56 in the Outsource Accelerator OA500 2025 and Global Outsourcing Firm (BPO) Index—An objective analysis and ranking of the world’s top 500 outsourcing firms.  With an OA score of 275, the ranking reflects Movate’s exceptional contributions to the global outsourcing industry and is based on

The future of customer support is becoming GenAI powered Agents +  Humans in the Loop: The real-time deployment use case of Movate Interaction Analytics (MIA) solution takes the market by storm with its first mover advantage. A new frontier in agent empowerment is here. Contact center heads are on their toes to balance the need

Delegates and leaders across the breadth of information security and cybersecurity space converged at Dubai for the ControlCase 14th Annual Global Conference held from 17th to 18th January 2025. Karthikeyan C, Associate Vice President – Head Information Security (GRC), represented Movate as a distinguished guest for the panel discussion on the topic of Navigating IT

From the internet, to wireless, mobile, cloud compute and big data, each wave of digital innovation has enabled intelligence to transform organizations and redefine operations. Digital-first, always-on access to ‘work and life’ pursuits has elevated productivity, efficiency, and effectiveness. Technology muscle has enabled personalized digital-first experiences powered by data platforms, analytics, and insights to enhance  organizational purpose in saturated, dense

A Plug-and-Play B2B2C CX RAG Solution for the Modern Generative Enterprise. Accelerating time-to-market, Movate AI’s Universal Chatbot is among the finest solutions developed by Movate AI Labs. The 5 distinguishing traits that set this solution apart are: This GenAI solution powers human-like conversational capabilities with user prompts to narrow down intent, and quickly serve relevant