Japanese Customer Service Representative

Job Category :

Philippines
Posted 11 hours ago

Job title: Japanese Customer Service Representative
Location: East Gate Business Centre
Experience: 1 year
Education Qualification: High school Degree

Roles and Responsibilities:

  • Deliver excellent customer service by addressing inquiries and resolving issues through both voice and non-voice channels.
  • Actively listen to customers to understand their needs and provide accurate, timely solutions in line with company protocols.
  • Maintain comprehensive and accurate records of customer interactions, actions taken, and solutions provided.
  • Collaborate with internal teams to ensure consistent service delivery and customer satisfaction.

Required Skills & Desired Skills:

  • Proficiency in Japanese (JLPT N1 level or native fluency).
  • Willing and able to work onsite at East Gate Business Center, Antipolo City.
  • Flexible to work during Japanese business hours, including weekends and holidays, as needed.
  • Remote work flexibility may be offered when appropriate.

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Job Level1 – 2 Years

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