Posted Date : 08th Oct, 2025
Job Category :
Philippines
Posted 3 weeks ago
Job title: Japanese Customer Service Representative
Location: East Gate Business Centre
Experience: 1 year
Education Qualification: High school Degree
Roles and Responsibilities:
- Deliver excellent customer service by addressing inquiries and resolving issues through both voice and non-voice channels.
- Actively listen to customers to understand their needs and provide accurate, timely solutions in line with company protocols.
- Maintain comprehensive and accurate records of customer interactions, actions taken, and solutions provided.
- Collaborate with internal teams to ensure consistent service delivery and customer satisfaction.
Required Skills & Desired Skills:
- Proficiency in Japanese (JLPT N1 level or native fluency).
- Willing and able to work onsite at East Gate Business Center, Antipolo City.
- Flexible to work during Japanese business hours, including weekends and holidays, as needed.
- Remote work flexibility may be offered when appropriate.
| Job Level | 6 M – 5 Years |