Latest Job Openings India
L2 Desktop Support – Bangalore (J_69)
Required Skills and Experience:
- Technical helpdesk or technical call center experience is necessary.
- Disciplined, systematic problem solving skills required.
- Hands-on work experience with the following:
- Windows Operating systems • Clients: Windows7, Windows Vista, Windows 8.1, Windows 10, Mac
- Knowledge of Active Directory, Exchange Server, Outlook 365
- ITSM ticketing tools such as Remedy, HP Service Center, Sapphire Service Center
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists
- Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools