Job title: Lightening Step & My Avatar Specialist
Work Location: Chennai
Experience: 4-7 years
Education Qualification: Bachelor’s Degree
Required Skills:
- Provide hands-on support for EHR/RCM/CRM systems (Epic, Cerner, Allscripts, Salesforce Health Cloud)
- Write simple to medium complexity SQL scripts for data analysis and correction
- Perform configuration management across COTS applications
- Troubleshoot complex system and integration issues
- Develop reports using SSRS or Crystal Reports
- Apply HL7 and FHIR standards in data exchange and validation
- Conduct root cause analysis for production incidents
- Triage, categorize, and escalate incidents per ITIL processes
| Job Level | 6- 12 years |

