Author: devca
-
Reimagining Finance: A Novel Era of Livelihood Enhancement
Traditional Financial Institutions and Systems weren’t built for what comes next. These Financial Systems were privileged, hierarchical, implemented in silos, plagued with unnecessary red tape, operational overheads; they lacked purposeful consumerization. From branches, agents, partners, and brokers with paper-based forms in triplicate, this legacy realm was overkill, tedious, unable to scale or serve novel realities
-
A Bold leap into Conscious Manufacturing and Intelligent Transit
Welcome to the Agentic Era of sentient manufacturing and purpose-driven mobility The world is shifting gears.Before your eyes even open, your autonomous vehicle has rerouted your commute to avoid stress-inducing traffic, adjusted its cabin temperature to match your sleep quality, and reordered your favorite coffee. Miles away, a factory has already resolved a supply-chain disruption,
-
AI-based data collection and content processing solution reduces contract costs by 19%
AI-based data collection and content processing solution reduces contract costs by 19% For a global consumer technology leader “When dealing with processing data POIs that span million touchpoints, delivering on quality, reliability and scalability has to become a habit – every time” – A global technology leader seeking unified knowledge access When a world’s leading
-
GenAI text to video engine delivers exponentially fastervideo production at scale
GenAI text to video engine delivers exponentially fastervideo production at scale For a leading AI content technology provider “A pressing need to finetune the AI-powered article to video-gen engine with intent, context and accuracy to accelerate adoption and scale digital production.” – An editor receiving low-grade quality responses A leading AI content technology provider wanted
-
TrueConnect: Ushering in an Agentic AI-powered Telecom Future
A new era of hyper-connected & hyper-personalized communication People don’t just connect to a telecom network; livelihoods depend on it. Connectivity powers every facet of people’s day in life – from work, to travel, time with loved ones, shopping deals, payments, entertainment, timely decisions, and more. It fuels information, aspirations, and dreams. Beyond bars and
-
Custom AI/ML log analyzer elevates CX by 40%
Custom AI/ML log analyzer elevates CX by 40% For, a leading global telecom company “At times, we’ve had to wait for 3 days to get services up and running. The problem compounds during weekends” – A customer waiting in queue for technical assist. When, a leading telecom company wanted to accelerate CX efficiency, Movate’s AI’s
-
Agentic AI customer experience: Smarter redemptions, stronger loyalty.
Agentic AI customer experience: Smarter redemptions, stronger loyalty. For the largest global gaming and entertainment platform “A simple gift redemption became a gamer’s worst nightmare – endless clicks, zero joy.” – A gamer during peak holiday season When a leading global gaming and entertainment platform faced soaring support volumes and mounting customer frustration around gift
-
Agentic AI at Work: Reinventing Loyalty with Every Interaction
Agentic AI-led support operations transformation For a global Fortune 100 technology leader “Sometimes it took a solid 20 minutes just to get connected to an agent for a simple redemption request.” – A customer seeking to redeem loyalty card points When one of the global Fortune 100 technology leaders needed to elevate customer experience and
-
11% Boost in Sales Conversion with Gen AI-Powered Transformation
About the client The client is a leading satellite radio and music streaming provider with over 35 million active subscribers. Movate has been a strategic partner for 14+ years managing support across customer journey including pre-sales, sales, and post-sales covering product inquiries, subscriptions/accounts, billing & discounts, and support. The client was looking to improve efficiency,
-
Personalized Itineraries and Magical Travel Experiences at your Fingertips
DestinX: A New Enchanting Era of Travel & Hospitality. Imagine an impending future, where planning your dream family vacation is no longer fragmented, tiring and filled with anxiety. What if, you no longer had to scour through endless internet searches, speak with many travel agents, process conflicting reviews and recommendations, to find your truth. Your