AI-Driven Risk Management Achieves 99% Accuracy
For the Largest Global Ecommerce Platform
“When processing massive volumes of retail data, delivering faster insights with accuracy and scalability isn’t a one-time goal – it has to be built into the system every day.”
– A global technology leader ensuring real-time risk scoring and fraud detection at scale.
When the largest global ecommerce platform aimed to enhance risk management and seller authenticity with high accuracy and automated processes, Movate’s AI-driven risk scoring and fraud detection solution delivered transformational impact:
Business problem
In a dynamic global marketplace, inaccurate risk scoring and delayed fraud detection allow repeated offenders to slip through, leading to platform safety issues, wrongful seller flagging, and revenue loss. Legacy manual processes and fragmented systems struggle to track complex seller behaviors, validate authenticity, enforce consistent policies, and manage IRS dues reporting. Lack of real-time insights reduces the ability to prevent fraud, recover swiftly, and maintain high-quality seller performance.
Customer challenge
The platform operates a vast and diverse seller ecosystem with varying GMV and sales volumes. Fraudulent sellers repeatedly return post-suspension with duplicate accounts, undermining trust. Manual risk management processes fail to consistently track repeat offenders or enforce risk scoring. Accurate, automated reporting and recovery of U.S. seller IRS dues are urgently needed. The absence of real-time monitoring tools limits visibility into seller behavior and category-level fraud patterns.
Movate’s AI solution
To address these challenges, Movate designed an 8-tier risk scoring system aligned with GMV and quantity limits, automated seller classification using historical risk signals, and built ML models with 99% accuracy for identifying genuine sellers. Suspicious sellers were detected with over 80% precision. Behavior tracking was enhanced using A/B testing across seller categories. The integrated solution enables a self-serve tool for internal teams and provides predictive analysis, IRS dues tracking, and faster fraud detection.
Movate AI differentiator
The solution delivered 99% accurate classification of genuine sellers, significantly reducing wrongful flagging while achieving over 80% fraud detection success rate to enhance platform safety. Automated risk assignments minimized manual errors and reduced effort by 60%, creating operational efficiency. At the same time, scalable GMV growth was enabled by elevating high-performing sellers, and IRS dues visibility improved by 35%. By leveraging data-driven decisions, the platform also enabled smarter seller lifecycle management, driving both compliance and long-term growth.
Want to know more. Connect with us.
Ready to reinvent your enterprise with AI?
Submit your inquiry.
