Day: December 1, 2025
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Orchestrating A Scalable, AI-First CX Transformation For One Of The Largest US MNCs In Home Improvement Retail
Orchestrating A Scalable, AI-First CX Transformation For One Of The Largest US MNCs In Home Improvement Retail Digital+Human Operating Model With Right-Shoring, Advanced AI Adoption, and Platform Orchestration When a large US MNC in home improvement retail sought to scale voice support across an offshore location without compromising customer trust, Movate enabled an AI-first, right-shored