Revenue Generation

Target, acquire and engage customers across channels with our outcome-driven services

A business’ survival and growth are based on its revenue generation strategies. Using random strategies to draw in the customers can no longer sustain your business. A strategic approach and cutting-edge technology are what you need to retain and acquire customers and generate revenue, which is exactly what we provide.

You may ask, how?

Our revenue generation and customer acquisition services use your core strengths to develop the most cost-effective strategies to bring in new customers and retain the old ones.

Our experts are well-acquainted with helping businesses fast-track their sales process. We use channel-less orchestration approach that are independent of the channels your customers are on and are excellent in identifying the right opportunities and reaching the right people across each channel.

A solution tailored for you, a stellar team of experts, and innovative technology are all that is in between you and your new customers.

We are waiting for you.

Insight-driven customer acquisition

A well-targeted and insight-driven strategy can grow your business exponentially. Choosing the right channels, developing unique strategies for each, and continuously improving them is the key to successful customer acquisition.

Our customer acquisition strategies and integration tools cover all these points and more.

Multi-channel customer acquisition strategies
Developed inbound, outbound, and account-based marketing strategies
Less than 4% abandonment rate, making sure your customers receive a rewarding experience
Increased basket size by 1.25x

Service revenue transformation

Transforming your revenue sources is essential for revenue growth. Our experts are skilled in transforming your revenue generation and enabling monetization from services for a traditional product company. We use insights obtained from your existing processes to make sales more efficient and streamline work processes.

Assured cost savings
7% higher conversion rate and higher ACVs
Stellar marketing automation software to create insights on lead lifecycle and smooth out the process between different teams
Shorter sales cycles to maximize revenue

Inbound and Outbound sales

What’s the quickest way to generate revenue? A successful sales strategy. Our software and team develop inbound and outbound sales strategies separately to maximize revenue.

Boost your revenue with cutting-edge marketing automation tools and conversational analytics.

Customized inbound and outbound sales strategy to suit your business
Tracking the process of lead generation to lead conversion and using the recurring patterns to establish an effective strategy.
Using insights from different analyses to create personalized and intelligent offers and enhance customer experience.

Upsell and cross-sell

The most effective revenue generation focuses not only on acquiring new customers but also on enhancing current customers’ experience. Leave it to us to enhance value for your customers and develop them to their full potential with our well-planned cross-selling and upselling strategies.

A clear and concise understanding of customers’ lifecycle
An omnichannel view of all customers to design better upsell and cross-sell strategies
Analyzing customer churn, buying patterns, CSAT and NPS, and customer sentiments to customize our services
A journey-based and data-driven approach with the help of deep learning mechanisms to enhance sales

Order management

Efficient order processing services are the key to optimizing the customer experience. Our order management services are exceptional in increasing customer satisfaction and building customer loyalty while remaining cost-effective.

Easy and hassle-free order processing
Merged omnichannel sales to reduce errors and increase efficiency
Automated and streamlined order management system to avoid fulfillment mistakes
Analyze sales data to establish insights and adapt the strategy accordingly

Buying journey orchestration with digital solutions

Insight-based product recommendations

Sophisticated algorithms give you deep insights into multichannel customer journeys to drive real-time actions

Digital assurance framework

Automated in-depth search function across brands’ digital assets for assured high-quality user experience

Smart virtual assistants

AI-enabled assistants for faster responses, specific answers, personalized experience, and uninterrupted service

AI-powered customer persona

Analyze product usage patterns, buy and churn propensity to create highly accurate customer personas for hyper-personalized offers

Advanced analytics & insights

Leverage customer engagement and product data to drive upsell, cross-sell, and retention strategies

Accelerate. Innovate. Movate.

This reflects who we are at the core, what we stand for, live, and breathe every single day. This powers our brand and inspires every Movator to pursue excellence at work with speed and innovation.

Resource Centre

Experience channel-less freedom

We have the omnichannel capabilities to provide seamless no-stitch experiences to your customers and remarkable business outcomes at lower costs.

Augmented reality
Chat
Email
E-commerce
Social media
Remote login

In-person
SMS
Support app
Web
Video
Voice

Driving impact

Customer digital journey orchestration to drive customer acquisition and retention
Associate personas are created based on skills, personality type, and past performance
Customer persona created based on demographics, past interactions, scores, subscription plans

Insights-driven proactive actions and product advocacy with the best value, discounts, and promotional information
Automated order tracking and returns process with immediate credit for high-value customers

Diversion of volume to digitally enabled self-help channels during peak
Automated order tracking and returns process
Insights-driven proactive actions and product advocacy with the best value

Personalize the experience for customers based on intent
Best agent routing in real time for handling customers based on AI profile
Priority routing for high-value customers with white glove support across all channels of support