Archives: resources
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Empathetic Support Through a Gig Support Model
ABOUT THE CLIENT The client is a provider of telecommunications, media, and technology services. The company offers wireless communications, data/broadband and internet services, local and long-distance telephone services, telecommunications equipment, managed networking, and wholesale services. Deliver empathetic customer support leveraging the efficiency and flexibility of a Gig Support Model for enhanced satisfaction. THE CLIENT
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Gig Support Increases CX for an American 3D Design
About the Client Our client is an American multinational software corporation that makes software products and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries. Gig Support model enhances CX for American 3D design firm. The Client Challenge The client’s software is the industry’s standard design tool for making complex and complicated
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Test environment automation for a US-based personal care organization
About the Client An American direct sales cosmetics and personal care products company with global wholesale sales over $4 billion. The Client Challenge The client had a legacy infrastructure with applications working in silos. Their heterogenous computing environment had dependencies between many different platforms, technologies and tools such as Sitecore CMS, REST API, Layer 7
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Performance management increases agility and CX for a large private bank
CLIENT PROFILE The client is a private bank working as a microfinance lender and started operations in 2007. The bank operations are in India and have 400+ branches across the country to serve customers. The bank invests a lot in technology to enable a digital framework for transactions. They currently offer banking and financial services
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Revenue enablement for a global leader in SaaS-based E-Signature products
The Client Challenge Operating through a subscription model, the client wanted to ensure they generate higher recurring revenue by increasing their web subscription sales, optimizing sales efficiency, and keeping subscribers satisfied through the sales cycle. They were also looking to improve customer relationships, retain and grow their existing subscriber base through innovative cross-selling and upselling
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Increasing Basket Size And Customer Loyalty
About the Client The client is a 150+year-old clothing and accessories retailer headquartered in the UK. Their main brand is footwear, and they have a global presence with over 1,400 branded stores and franchises. Boost revenue with strategies targeting increased basket size and enhanced customer loyalty for sustained business growth and competitive advantage. The
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Revenue services flyer
Revenue growth services for technology and XaaS products According to TSIA research, up to 40% of technology and XaaS companies’ revenues are spent on sales and marketing. This puts a huge pressure on their margins and bottom line. Outsourcing some of these sales and marketing processes in a structured manner can reduce some of that
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Enterprise Product Services flyer
Simplifying complex support ecosystems for enterprises Movate’s enterprise product services help organizations to simplify their complex technology support ecosystems. Our overarching expertise across the enterprise ecosystem with multilingual support helps you drive superior customer experiences, agility, operational efficiencies, and competitive differentiation. Flagship Platforms Movate Edison : CX transformation platform for B2B and B2C customer journeys
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Movate Corporate Brochure
Our Purpose To help businesses on their quest for greatness, get there faster with human ingenuity and technology. About Movate Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies
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Movate Edison Brochure
Movate’s Customer Experience Transformation Platform Movate Edison is a cloud-based modular solution that helps you gain complete control of your support processes, optimize costs, and drive exceptional experiences for superior customer acquisition, retention and renewals. Why Movate Edison Low upfront costs Flexible pick-and-deploy components Robust AI-based technology that drives outcomes Gain complete control of your