Easily Deployable For Tangible Business Outcomes

On-boarding Movate Edison is as easy as 1-2-3

  • CCaaS Set-up on Amazon Connect
  • CRM Set-up
  • Digital Channels Implementation

Step 1

  • Migration to Amazon Connect
  • Historical data migration to Salesforce/ Freshdesk/ ServiceNow
  • Asynchronous messaging – WhatsApp, Messenger by Meta platforms, Apple Business Chat

Step 2

  • Configuration of smart IVR
  • Configuration of workflows and business rules
  • Social media – Twitter, FB, Instagram, and more

Step 3

  • Implement voice bot
  • Set-up of reports & dashboards
  • Cognitive & visual assistant implementation

Realize outcomes from the #1 CX platform in the industry

SIMPLE TO DEPLOY

  • AS LOW AS 2 WEEKS: Digital transformation outcomes in a few weeks, not months

OPTIMIZE EXISTING TECH

  • OVER 20% COST BENEFIT: Plug in and give superpowers to your existing CRM, telephony and other tech

FUTURE-PROOF CX

  • OVER 200% ROI Outcome ownership: It’s not just another license sale but personalized for each client

PAY-ASYOU-GO

  • AS LOW AS 15¢ PER TRANSACTION Consumption-based : Just pay for the modules and features you use

NO LOCK-IN

  • $0 UPFRONT COSTS: Spread your innovation budget over phases, without a long-term commitment

Note – Actual costs, deployment time and outcomes will depend on client’s objectives and CX ecosystem complexity

Recent analyst recognitions and industry awards

Recognized as “Most Admired IT Company ofthe Year” at the Golden Globe TigerAwards 2022
-June 2022

Won a Platinum award in the “Best Workplace ofthe Year” category at the 2022 TITAN Business Awards
-May 2022

Won Gold Stevie for “Best Management Team in IT Services” at the American Business Awards 2022
-May 2022

Won Gold Stevie for Contact Center or Customer Service Outsourcing Provider ofthe Year 2022” for Sales and Customer Service
-March 2022

Platinum winners in “Best Innovation in Customer Service” category at the 2021 TITAN Business Awards
-November 2021

Recognized as the “Best Outsourcing Provider ofthe Year 2021” by ICMI
-September 2021

Transition to a smart cloud ecosystem & orchestrate seamless customer journeys

Contact Us

Additional Information

  • Brochure –Drive superior customer acquisition, retention, & renewals
  • Blog – Movate Edison has a mind of its own
  • Video –CX transformation platform for B2B and B2C companies
  • Success Story – 24% customer churn reduction for a top telecom conglomerate

ABOUT MOVATE :

Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered  innovation, and a relentless focus on driving client outcomes. Recognized as one of the most awarded and analyst-accredited companies in its revenue range, Movate helps ambitious, growthoriented companies across industries stay ahead of the curve by leveraging its world-class talent of over 11,700+ full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages.

For more information, please send a mail to info@csscorp.com or visit www.movate.com